FAQ

1. What is your delivery lead time?
Generally, it is 7-15 working days.

2. Do you accept orders for individual items?
Yes, we accept orders for individual items. Whether it's a small batch of individual items or large volume container shipments, we can meet you.

3. Do you support custom products?
Yes, we support custom products. Whether it’s color, functionality, or packaging, we can customize according to the specific needs of our customers. Please contact our sales team to discuss your detailed requirements.

4. How do your products compare to similar products on the market?
Specifically, we focus on producing high-quality architectural coatings while pursuing product differentiation. This provides our partners with more flexible marketing strategies and a good market reputation.

5. Do you provide comprehensive technical support, such as product usage instructions and problem-solving solutions?
Absolutely, we provide comprehensive technical support including product usage instructions, technical training, and problem-solving solutions. Our technical team is always ready to assist you.

6. What is your factory's annual production capacity? Can you meet our large volume order requirements?
Our factory has an annual production capacity of 60,000 tons, with strong production capabilities to meet large volume orders and ensure on-time delivery.

7. Does your production process adhere to environmental and safety standards?
Our production process strictly follows environmental and safety standards, and all products comply with international environmental regulations.

8. Are your paints non-toxic and compliant with environmental standards?
All our paint products comply with environmental standards, contain no toxic or harmful substances, and have passed relevant environmental certifications such as REACH, RoHS, and A+.

9. Can your paint products maintain color stability and adhesion under extreme weather conditions?
Our paints have undergone rigorous weather resistance testing and can maintain color stability and adhesion for over 15 years in extreme weather conditions.